Pyschology of influencer marketing

The Psychology Of Influencer Marketing

In the past decade, influencer marketing has evolved from obscurity to mainstream popularity, drawing the attention of major brands. But what exactly makes influencer marketing so effective from a psychological perspective? This article delves into the intricate workings of influencer marketing and why it connects with audiences on a profound level.

Cultural Conformity: The Power of Connection

Human beings are inherently social creatures. We have an innate need to connect with our peers. This connectivity fosters a profound expectation to fit in or “keep up with the Joneses.” We perceive influencers as part of our social circle, and this connection triggers a sense of obligation. Influencers’ credibility in one area often extends to others due to the halo effect. Followers thus consider every piece of content essential. This psychological obligation to follow the pack is deeply rooted in our evolutionary history.

Example: When a fitness influencer showcases a new workout routine, followers feel an obligation to try it, even if their primary interest was fashion.

Power and Control: The Illusion of Choice

The human instinct for survival drives us to seek a degree of power and control over our lives. While having choices doesn’t equate to genuine power, our minds perceive it as such. Influencer marketing plays on this innate desire for control. Followers have the autonomy to choose who they follow and the content they consume. This choice bestows a sense of power over their digital environment, which is appealing.

Example: Subscribers to a food influencer's channel feel empowered by choosing what recipes they explore, even though it's merely a digital selection.

Informational Social Influence: Trusting the Experts

Humans tend to change their opinions and behaviors when they believe the source has accurate information. This phenomenon, called “informational social influence,” often relates to experts in specific fields. Today, influencers occupy a similar role as experts in their niche. Their domain knowledge earns them credibility. When influencers endorse a brand, they leverage their authoritative position to trigger psychological conformity in viewers.

Example: When a tech influencer recommends a new smartphone, their audience trusts their judgment based on their perceived expertise.

Personal Connection: A Digital Friendship

Influencers excel at creating personal connections with their audience. They offer an intimate look into their lives through photos and videos. Addressing their audience directly fosters a strong bond. Viewers often perceive this as a real friendship. Consequently, people trust and prioritize influencers at levels similar to genuine friends.

Example: Lifestyle influencers share their daily routines, offering a glimpse into their personal lives, making their followers feel personally connected.

A Desire to Help: Altruism in Action

Humans naturally feel good when helping others, especially those they consider friends. This desire to assist is deeply ingrained. Influencer marketing taps into this innate instinct. Followers feel closely connected to influencers, and supporting them—whether by making purchases from their sponsors or promoting them on social media—provides a sense of fulfillment.

Example: When an influencer asks for support for a charitable cause, their followers willingly contribute, compelled by their close connection.

Conclusion: The Humanity Behind Influencer Marketing

Influencer marketing’s efficacy lies in its alignment with fundamental human tendencies, emotions, and desires. It leverages our innate need for connection, the illusion of choice, our trust in domain experts, and the desire to assist friends. In essence, influencer marketing is word-of-mouth advertising on a grand scale. It appeals to those we trust, who skillfully wield storytelling to connect with audiences. As we dive into the psychology of influencer marketing, we discover that it harnesses natural emotions, the fear of missing out, care, and relationship-building in the digital realm. With these human connections at its core, it’s evident that influencer marketing will remain a prominent fixture in the marketing landscape.

References:

  1. Gupta, S., & Pansari, A. (2016). Word-of-mouth and interpersonal communication: A review and directions for future research. Journal of Business Research, 69(8), 2963-2974.
  2. Brown, J. D., & Reingen, P. H. (1987). Social ties and word-of-mouth referral behavior. Journal of Consumer Research, 14(3), 350-362.
  3. Milkman, K. L., Minson, J. A., & Volpp, K. G. (2014). Holding the hunger games hostage at the gym: An evaluation of temptation bundling. Management Science, 60(2), 283-299.
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